Designing for Success
December 27, 2021
Earlier in my career I helped implement a multi-million dollar ERP / CRM system. It was a disaster. The project was almost 100% over budget
executives in residence
The Experience Fallacy
October 28, 2021
Too often, people make hiring decisions based upon “experience” rather than “results.” A true story illustrates my point. Several years ago, at the beginning of what
A Better Performance Management System
September 12, 2021
2021 is referred to as the Year of the Resignation, with workers leaving companies for different opportunities and companies finding it difficult to find skilled
Customer Insights: How to unlock a valuable asset for your business
July 28, 2021
“I think the artistry is in having an insight into what one sees around them. Generally putting things together in a way no one else
What do effective Zoom calls and Improv Comedy have in common?
June 9, 2021
“With improv, it’s a combination of listening and not trying to be funny.” — Kristen Wiig Improv comedy? I’ve never thought of myself as a
