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Small Business Owners: Stay Safe, Stay in Business… Cybersecurity for Working Remotely

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During this unprecedented time, Technology Association of Oregon will be featuring the benefits and value that TAO member companies can provide to our greater community in response to the COVID-19 pandemic.

Dennis Miller of Technical Communication Services can support small business owners to ensure that their companies remain secure while people work remotely.

TAO Member Company: Technical Communication Services 

Give us a short intro to your business:
Technical Communication Services (TCS) is a CISSP consulting firm that specializes in cybersecurity and IT services in the Mid-Willamette Valley. We recognize that many small businesses are preparing to support work-from-home scenarios. For companies to stay safe and in business, computer and information security must be in place when working remotely.

What resources can your business offer the community during the COVID pandemic?:
The challenge of working remotely is twofold:

  1. Providing access for staff to confidential and private data.
  2. Preventing access to cybercriminals who can ransom, damage, or destroy company information. Internet providers provide some layer of protection but ultimately the business owner is responsible for securing valuable and confidential company data.

We can support business owners to answer cybersecurity questions when setting up remote locations:

  • Is remote access secured? How do we know?

  • Are we protected from outsiders and unauthorized access?

  • What computers do the remote staff use—for example, are their home computers shared with children?

  • How are the computers outside the office protected from the bad actors?

  • How do we handle data moving back and forth, email, backups?

  • Can the staff recognize phishing emails or fake websites?

  • What do we do when there is a security incident and confidential data is exposed?

These are tough questions. During this difficult and uncertain time, Technical Communication Services can assist your business with the answers, provide recommendations and support. Contact TCS for a complimentary, no-obligation, initial assessment to secure your business and remote workers.

What is the best way for the community to get in touch?:
Call Technical Communication Services at 541-905-6117 or email info@techcomservice.com

What’s your favorite way to pass the time during self-quarantine?:
I am fortunate that I work out of a home office and can perform 75% of my work remotely. I write a proposal, ride my bike, write policies and procedures for clients, take a walk, return emails and phone calls, go fishing, client tech support. Soooo much to do.

I save rainy days for Netflix, Britbox, and mastering Freecell.

What’s one thing that helps you stay positive or gives you hope during difficult times?:
Giving back. I am blessed with many skills, experiences, and resources that I can pass on to others. I like empowering others and prefer to teach fishing instead of giving away fish.

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